Cookie Policy

Last modified: November 3, 2020. Our Privacy Policy explains our principles when it comes to the collection, processing, and storage of your information. This policy specifically explains how we, our partners, and users of our Services deploy cookies or other tracking technologies, as well as the options you have to control them.

What are cookies?

Cookies are small pieces of data, stored in text files, that are stored on your computer or other device. They are widely used to “remember” you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”).

How we use cookies

The list below explains the types of cookies we use on our website and mobile app, and why we use them.‍

  • Essential Functionality. These cookies are essential for the mobile app to perform its basic functions. These include allowing registered users to authenticate and perform account related functions. We partner with these third-parties to collect this information: Firebase Auth, Sentry, and App Center.
  • Security. We use these cookies to help identify and prevent potential security risks.
  • Analytics and Performance. These cookies collect information on how users interact with our app and website, including what pages are visited most, as well as other analytical data. We use these details to improve how our app and website function and to understand how users interact with them. We partner with these third-parties to collect this information: Google Analytics and Amplitude.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications on the Website and Mobile Apps may be served by third-parties, including content providers, and application providers. These third parties may use cookies, alone or in conjunction with other tracking technologies, to collect information about you when you use our Services. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

To opt out of being tracked by Google Analytics across all websites, visit https://tools.google.com/dlpage/gaoptout. To learn more about Google’s practices, visit https://www.google.com/policies/privacy/partners.

Contact Us

If you have any questions about our use of cookies, you can email us at legal@gethello.org.